Numerous services are offered by the Air Canada New York Office in order to satisfy the various needs of its clients. The office employees are prepared to help effectively whether travelers want to make changes to their reservations, buy flights, ask questions about travel regulations, or get information about loyalty programs like Aeroplan. In addition, the office handles group reservations, business travel plans, and special service requests for unaccompanied youngsters, pets, or medical needs. It also offers assistance with visas and immigration for travelers heading to Canada. Travelers benefit from peace of mind and avoid long customer service calls when problems may be resolved locally.